1. Who We Are
Frixom LLC ("Frixom", "we", "our", "us") provides software and AI development services. This policy explains how we collect, use, and protect information when you use our website and contact us.
2. Information We Collect
We may collect information you provide directly, such as:
- Name, company, and contact details.
- Project details you share via email, WhatsApp, or contact channels.
- Any attachments or documentation you voluntarily submit.
We may also collect basic technical and usage data (for example, device/browser information and page interactions) through analytics tools.
3. How We Use Information
- To respond to inquiries and provide proposals.
- To deliver and improve our services and website experience.
- To communicate updates related to your request or project.
- To meet legal, security, and compliance obligations.
4. Legal Basis (Where Applicable)
Depending on your location, we process personal data based on consent, contract necessity, legitimate interests, or legal requirements.
5. Data Sharing
We do not sell personal information. We may share data with trusted service providers (for hosting, analytics, communication, and operations) under appropriate confidentiality and security safeguards.
6. Data Retention
We retain personal data only as long as needed for the purposes described in this policy, unless a longer retention period is required by law.
7. Your Rights
You may have rights to access, correct, delete, or restrict processing of your personal data, depending on applicable law. You can exercise these rights by contacting us.
8. Security
We implement reasonable technical and organizational measures to protect personal data. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
9. Contact
For privacy requests or questions, contact us on WhatsApp (+54 9 11 6178-1402).